Inkscape Community

Help Using Inkscape => Inkscape Beginners' Questions => Topic started by: Argus700 on April 16, 2018, 10:26:52 AM

Title: Inkscape Manual
Post by: Argus700 on April 16, 2018, 10:26:52 AM

Hi, first dip into Inkscape and tried to access the manual from the menu item under Help. Unfortunately an error message is returned and manual does not open:

"Inkscape has received additional data from the script executed.  The script did not return an error, but this may indicate the results will not be as expected.
Traceback (most recent call last):
  File "C:/Program Files/Inkscape/lib/python2.7/site.py", line 64, in <module>
    import traceback
ImportError: Bad magic number in C:\Program Files\Inkscape\python\Lib/traceback.pyc"

A word from the wise would be appreciated.

I am using the latest version on Windows 7 Pro (32 bit)

Title: Re: Inkscape Manual
Post by: brynn on April 16, 2018, 03:31:32 PM

Welcome to the forum!

I can't answer that myself, and I haven't seen the person who usually knows what those tracebacks mean, today.  If she hasn't replied by tomorrow, we'll have to contact developers (https://forum.inkscapecommunity.com/index.php?topic=628.0).

However, I just upgraded to 0.92.3 myself, and I can access the manual without any problem.  But, I didn't install it (technically) and instead I downloaded the 7z version.  So if you're in a hurry, you could grab the 7z version, extract, and be good to go in 5 minutes.

When you installed Inkscape, did you see an option in the installation process, offering to update Inkscape over top of your previous version?  It seems like I heard that's causing a problem with python.  I don't know if that update option is still being offered, because I don't see it, when I try to install the exe version.   But if you used that option, you could uninstall, and reinstall without using that update option, and just reinstall entirely.  That might fix it.

But otherwise, we'll see what Moini thinks, when she returns :)

Edit
By the way, which package did you install?  exe or msi ?

Title: Re: Inkscape Manual
Post by: Moini on April 16, 2018, 03:59:32 PM

Yep, I'd suggest uninstalling and deleting Inkscape and all folders that belong to it, then doing a clean re-install, including the python that comes with Inkscape.

Title: Re: Inkscape Manual
Post by: brynn on April 16, 2018, 05:50:21 PM

And duh!  Just realized I should have just given you the direct link to the manual.  http://tavmjong.free.fr/INKSCAPE/MANUAL/html/index.php