Author Topic: Helvetica Neue does not display properly in fonts menu, how do I fix this?  (Read 2045 times)

May 25, 2018, 04:18:50 PM
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Strontium

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I have just finished installing Helvetica Neue (the full 51 font family), and it does not display properly in the fonts menu.
Here is what it looks like in Inkscape:

Inkscape problem 1a 1.png
*Inkscape problem 1a 1.png
(212.76 kB . 1000x985)
(viewed 1050 times)


As you can see, it displays a single font weight under its own family and as 'medium' weight (which is clearly incorrect), while all the rest are under the same family but incorrectly named.
This is what it looks like in the computer's fonts folder, with the correct names:

Inkscape problem 1a 2.png
*Inkscape problem 1a 2.png
(287.17 kB . 1367x896)
(viewed 1012 times)


The bottom screenshot here, with the font family details, is the same for all the subfolders, with the respective weights.
This is what it looks like in the registry editor, if that makes any difference at all:

Inkscape problem 1a 3.png
*Inkscape problem 1a 3.png
(522.37 kB . 1474x636)
(viewed 902 times)


Please help! What can I do to make them all display under one font family (not two) and with the correct weight names (not this mess)? Furthermore, is there anything I can do to increase the width of weight column?

Many thanks :)
  • 0.92.3
  • Windows 10

May 26, 2018, 04:52:01 AM
Reply #1

Moini

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Nothing, unless you want to edit the font files, which you are not allowed to do, because of the license.

The next major Inkscape version is supposed to fix things like this - please beta-test as soon as beta-testing is advertised to users.
To get info about it into your mailbox, you can subscribe to the Inkscape user mailing list at https://sourceforge.net/p/inkscape/mailman/inkscape-user/

Note that the list's location will change soon, so you will have to read the messages to know when and where to resubscribe.


May 26, 2018, 02:19:44 PM
Reply #2

Strontium

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Thank you very much for your reply, I have just subscribed to the mailing list.

Since posting I have discovered that the problem with one weight appearing seperate from the rest was not exclusive to Inkscape, although the other problems were. I suppose there must be a small error in that individual font somewhere.

Just now I have deleted all the Helvetica Neue fonts directly through the registry editor. After also deleting the font cache and restarting the computer, the fonts are completely gone – except on Inkscape where they are all still there and working exactly as before. I do not understand at all how this is remotely possible. As far as I can see they do not exist on the computer, and they don't show up in Word, Open Office Writer, or in the fonts folder. How is it possible they still work on Inkscape?
  • 0.92.3
  • Windows 10

May 26, 2018, 05:06:44 PM
Reply #3

Moini

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Apparently (we've seen it in other threads, e.g. http://www.inkscapeforum.com/viewtopic.php?f=22&t=18770) Windows still keeps a copy of the font, it only hides it.

There's a way to see and remove those files, read up on the link above to learn how.

Inkscape's font searching program doesn't appear to respect that hiding.

May 26, 2018, 05:19:11 PM
Reply #4

Moini

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